All Vehicle Contracts Ltd

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Contract Hire and Leasing Guide

Order and Delivery Procedure

All Vehicle Contracts Contract Hire and Leasing Guide - Order and Delivery Procedure
  • Pre-Contract Vehicle Contract Hire

    All Vehicle Contracts Ltd takes all the responsible steps to ensure that the vehicle you order is to your exact requirements, covering the vehicle's specification and the terms of supply. That is why we implement our pre-contract order, prior to ordering your chosen vehicle. The pre-contract order summarises and confirms that both terms of supply and vehicle specification are correct prior to placing the final order.

    Our pre-contract hire order procedure also allows clarification of any point you may wish to raise, including delivery lead-time, additional specification changes along with any instructions that you wish to confirm, prior to accepting the terms and conditions of your vehicle order, with our accredited main dealer.

    Agreed Vehicle Order

    The final order details from the pre-contract order will be actioned by our nominated main dealer, and confirmed by email with full details for registered users; the vehicle details and delivery status will be tagged to your account login. Our vehicle allocation department will monitor the progress of your vehicle from build date through to delivery.

    Contract and Finance Agreements

    Documentation and contracts will be forwarded, by post or email, prior to delivery. Once the relevant documentation has been received and checked, we will instruct our nominated dealer to arrange delivery or make an appointment for you to collect should you prefer.

    Personal Contracts and finance agreements

    Documentation and contracts will be forwarded, by post or email, prior to delivery. Delivery can only be scheduled after the mandatory 14 day cooling off period. In some instances, you may be required to collect the vehicle from the nominated dealer or from our trade premises; these requirements will be made clear to you by our vehicle allocation department at the point of your pre-contract order.

    Delivery Arrangements

    Vehicle delivery or collection will be made by appointment at a time convenient for you. Your vehicle will be handed over professionally by our main dealer representative; your feedback regarding vehicle handover and your experience to date would be greatly appreciated.

    How All Vehicle Contracts use your personal data

    Here at AVC, we take our Privacy Policy very seriously and that means your personal data too.

    Your personal information is used to enable us to provide you with our services and update our records about you.

    You are entitled to request a copy of the personal information we hold about you and we will not disclose your personal information outside of All Vehicle Contracts without your permission to do so; however, we may supply information to Police forces and central government if required to do so, in full compliance of the Data Protection Act.

    For more details, view our full Privacy Policy




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